Our Commitment

r444 treats responsible gaming as a core part of how this platform operates — not an afterthought. We want every player in Bangladesh to enjoy slots, live tables, cricket betting, and all the games on offer without those sessions crossing into something harmful.

That means giving you real tools to manage your play, not just a policy page. Every account holder can set limits, request cool-off periods, and reach our support team at any hour. If you ever feel that gaming is no longer fun, we ask you to use these tools early — before the situation gets harder to handle.

Know the Warning Signs

Problem gambling rarely announces itself. These are early signs that something may be shifting from entertainment to compulsion:

  • Spending more than you planned, more often than you planned
  • Borrowing money or using bill money to fund a session
  • Feeling irritable or restless when you try to stop
  • Lying to family or friends about how much you play or spend
  • Chasing losses — depositing again to "win back" what you lost
  • Thinking about r444 or gambling for long stretches throughout the day
  • Neglecting work, studies, or family time because of gaming sessions

Recognising any of these in yourself is not a failure. It is the first useful step. The tools below are here specifically for this moment.

Quick Self-Assessment

Ask yourself these four questions honestly. If your answer to two or more is "yes," please read the tools section below and reach out to support.

  • Have you ever deposited more than you could comfortably afford to lose?
  • Have you tried to win back money you lost in a previous session?
  • Has gaming affected your sleep, work, or relationships in the last month?
  • Have you hidden your gaming habits from someone close to you?

Tools Available on r444

All responsible gaming tools are free and apply immediately to your account. You do not need to contact support to set deposit limits or a cool-off. You can find all options inside Account Settings → Responsible Gaming once you are logged in.

Deposit Limits

You can set a maximum deposit amount per day, week, or calendar month. Once a limit is active, it cannot be raised for 48 hours after the change request — this cooling-off window is intentional. Lowering a limit takes effect immediately.

Example: If you set a monthly limit of ৳5,000, and you have already deposited ৳4,800 this month, your next deposit will be capped at ৳200 regardless of how much you try to add. The minimum deposit at r444 is ৳200, so in this case one final deposit would close out the month.

There is no minimum you have to set — any amount that keeps you comfortable works. This tool is about you, not about r444's revenue.

Self-Exclusion

If you want a complete break, r444 offers self-exclusion for the following periods: 1 month, 3 months, 6 months, or permanently. During a self-exclusion:

  • Your account is suspended and you cannot log in
  • You will not receive any promotional emails or SMS from r444
  • Any pending bonus balance is forfeited
  • Your funds balance remains safe and can be withdrawn after the exclusion ends (or immediately, for permanent exclusion)

To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or email [email protected] with the subject line "Self-Exclusion Request". Our team processes these requests within 2 hours, 24 hours a day.

Permanent self-exclusion cannot be reversed. If you choose a timed exclusion and the period ends, you will need to actively re-open your account — it does not resume automatically.

Reality Check & Session Limits

A reality check is a timed notification that appears on screen while you are playing. You choose the interval — every 30 minutes, 60 minutes, or 90 minutes — and r444 will pause your session with a summary showing how long you have been playing and your net result for that session.

You can also set a session time limit. When the limit is reached, you are logged out automatically. Neither of these tools requires a support request — you set them directly in account settings.

Protecting Minors

r444 is strictly for adults aged 18 and over. We verify age during account registration and again before processing a first withdrawal. If you share a device with younger family members, we strongly recommend:

  • Logging out of your r444 account after every session
  • Using a device PIN or screen lock that younger users do not know
  • Never saving your r444 password in a shared browser profile

If you suspect that a minor has accessed an r444 account, contact us immediately at [email protected]. We will suspend the account and investigate within 2 hours.

Get Help

You do not need to be in crisis to ask for help. Our 24/7 live chat team is trained to listen without judgment and to walk you through any of the tools above. You can also reach us by email.

Contact r444 Support

Live Chat: Available 24/7 — start a chat from any page on r444.today

Email: [email protected] — responses within 2 hours

If you are in Bangladesh and need to speak to someone outside of r444, the following organisations provide confidential support for gambling-related concerns:

  • Kaan Pete Roi (Bangladesh): A mental health helpline offering confidential telephone support
  • National Mental Health Helpline (Bangladesh): Dial 16789 (free, available from mobile and landline)

Frequently Asked Questions

How do I set a deposit limit on r444?
Log in and go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly, enter your limit in ৳ BDT, and confirm. The limit takes effect immediately. You can lower it at any time; raising it requires a 48-hour waiting period.
Can I take a short break without closing my account?
Yes. A cool-off period (also called a temporary break) lets you pause your account for 24 hours, 3 days, or 7 days. Your account and balance are preserved; you simply cannot log in or place bets during that time. Find this under Account Settings → Responsible Gaming → Take a Break.
What happens to my balance if I self-exclude permanently?
Your deposit balance (minus any forfeited bonus funds) remains yours. Once permanent self-exclusion is confirmed, raise a withdrawal request via email to [email protected] and our team will process it to your bKash, Nagad, or bank account. Withdrawals are processed within 20 minutes once verified.
Will r444 contact me with promotions during self-exclusion?
No. As soon as self-exclusion is active, your account is removed from all marketing lists. You will not receive bonus emails, SMS offers, or push notifications. If you receive anything after exclusion is confirmed, forward it to [email protected] immediately.
My family member has a gambling problem. Can I report their account?
You can contact us at [email protected] with the subject line "Third-Party Concern". We take these reports seriously and will investigate. For privacy reasons we cannot share account details with third parties, but we can take protective action where warranted.
Is there a minimum age to play on r444?
Yes. You must be 18 years of age or older to register or play on r444. Age verification is required during registration using a valid National ID Card (NID), passport, or driving licence. Any account found to belong to a person under 18 is closed immediately and all funds are returned.